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MISYS Hiring Experienced Professionals as Testing Engineer
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MISYS Hiring Experienced Professionals as Testing Engineer
Company Name: Misys
We provide the broadest, deepest portfolio of financial services software on the market. Our solutions cover retail and corporate banking, lending, treasury, capital markets, investment management and enterprise risk. With more than 2,000 customers across 130 countries our team of domain experts and partners has an unparalleled ability to address industry requirements at both a global and local level.
Job Role: Testing Engineer
Job Role: Testing Engineer
Job description
- Providing quality service to clients and enhancing customer experience through effective communication and analysis and resolution of support cases.
- Learn Product in depth (functional)
- Analyze functional cases and provide quality resolution in accordance with agreed customer metrics
- Have a fair and controlled backlog - ensure outstanding cases are followed through to their logical end.
- Work as part of a team to resolve client issues affecting the product
- Engage with our internal and external customers to resolve issues
- Engage with peers in other product groups to resolve issues that span multiple products
- Work closely with the R&D and PS teams, underlining the quality issues, sharing constructive customer feedback and suggesting ways for improvement .
- Provide accurate and complete information to the Development team, where required, to enable them to fix the software without delay.
- Create new solutions to enhance the Knowledge database ensuring a faster service to the customers in the future
- Submit accurate timesheets within prescribed deadlines.
- Ensure data capture quality at case and account level in Salesforce
- Adhere to internal policies and procedures.
- Respect and Promote the visions and values of Misys
- Undertake any other task assigned by your line manager.
Soft Skills:
- Good verbal and written communication skills
- Aspires to learn, Fast learner
- Possesses right attitude and is a team player
- Displays very good analytical skills
Qualification:
- UG - Any Graduate - Any Specialization
- PG - MBA (or equivalent) in Finance and/or Banking
Experience:0-2 years
Functional Domain: Treasury & Capital Markets
Candidate expectations
- Should have a basic knowledge of treasury and capital Market operations
- Should have a basic understanding of accounting concepts
- Prior work experience in Supporting Customer on a Treasury and Capital Market product is preferred. (Work experience on Opics would be an added advantage)
- Prior work experience in Capital Market Operations would be preferred.
- Should possess a valid passport
- Should be willing to travel internationally on short term assignments
- Would have to work in the night shift and/or weekends on rotation basis.
---->>>> Click here to apply Online
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