Job Description:

We are organizing a Placement drive by Tech Mahindra
1. Kindly avail this opportunity and you can forward this information to your friends
2. Answer calls and assess customer's technical support needs
3. Provide 1st level technical support for basic operations using documented procedures and available tools
4. Resolve customer issues, or escalate when necessary
5. Follow-up on issues and inform customer about the status
6. Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
7. Provide system administration or product support
8. Support other team members on difficult calls
9. Participate in process improvement initiatives

Skill Set: 
1. Graduate (including B.E./B.Tech) with 0-4 years experience
2. Excellent English communication skills · Willing to work in night shifts
3. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP
4. Transportation Boundary
5. Within 35 km radius from Hitec city Selection Process
6. Personal Introduction Round, Aptitude Test, Typing Test, Voice & Accent Round and 2 rounds of personal interview.
Salary: 2 Lacks

Skillset :
1. Excellent English Communication Skills.
2. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP.
3. Willing to work in Night Shifts.
4. Transpotation Boundary : Within 35kms radius from Hi-Tech City.

Interview Process:
1. Personal Introduction Round
2. Voice and Accent Round and rounds of Personal Interview

Mandatory Documents :
1. Updated Resume Two Copies
2. Any Government Issued Identity card
3. One passport size photograph

Qualification : Any Graduate (including B.E./B.Tech) & Any post graduate

walk in Timings : 10:00am to 3:00 pm

Mode of interview : Walk in